‘Just no one picked up’: 23% of Columbia-Richland 911 calls disconnected before answer in 2025

Columbia-area residents shared stories of calling 911 during emergencies and struggling to reach an operator, officials cite ...
Community Impact

Officials note Austin's 911 response rebound, warn emergency communications problems persist

Austin's handling of 911 calls has rebounded from a recent "crisis" of low staffing and high response times, but some elected officials say city leadership still hasn't taken stri ...
News On 6

Tulsa Fire Department’s CARES Unit honored for reducing 911 calls, ER visits

Community Assistance, Referrals and Education Services — received the George Hamilton Special Award from the Tulsa Rotary ...

Austin’s delayed 911 overhaul sparks concerns about emergency response

Currently, when someone calls 911 in Austin they first speak with a civilian employee of the Austin Police Department.

AI is entering the emergency call system, and a $60,000 test could decide which calls reach humans before 911 lines clog up

AI is taking the call. Discover how a $60,000 trial in Minnesota aims to keep 911 lines open when every second counts.