For most sales reps, rapport-building is easier in person than on the telephone. The reason is simple. In human-to-human communications, appearance (facial expressions, body language, semiotics) often ...

It’s a truism that people prefer to buy from people they like. That’s why sales pros who are good rapport builders tend outsell those who are more reserved. In Business-to-Business (B2B) sales, you ...

Emily, a sales manager in a large organization, was having significant challenges with her team. Communication with team members was inconsistent, and she continually struggled to motivate them. Her ...

Opinions expressed by Entrepreneur contributors are their own. Sellers had plenty of opportunities to connect and build relationships with prospects pre-Covid. Lunches. Dinners. Happy hours.

According to professional speaker, consultant and founder of Cause Matters Corp Michele Payn-Knoper, building rapport with customers is critical to showing them "you're sincerely interested in a ...

Building rapport is an important skill for all leaders to master. When all or most of your interaction with employees is virtual, a strong sense of connection is key to building and sustaining rapport ...

Customers, whether individual consumers or major multinational clients, generally prefer to do business with companies with which they have a good relationship. Companies that have earned good reviews ...

The days of working from an office are quickly coming to an end. Remote teams are here to stay, and many business owners struggle with the idea of keeping a global team connected. According to Global ...

The traditional job interview is a formal and structured process. As the employer, you have a job description to which you must match a candidate. You look for relevant experience, skills, and talents ...

The word rapport is derived from the French verb “rapporter” – to carry something back. It conveys a give-and-take, a sharing of values, ideas and beliefs. The result of good rapport between parties ...