SAC Health has opened its new Brier Campus, a 280,000-square-foot facility that converts a former banking call center into a ...

The operator of a group of boiler room-style call centers in Everett faces up to 20 years in prison for defrauding more than 1,000 homeowners who faced foreclosures, the Department of Justice (DOJ) ...

The day the Oklahoma Tax Commission (OTC) launched its new cloud-based call center, its Taxpayer Resource Center processed 105 more calls than usual and reduced its time to write call summaries. The ...

State lawmakers pass a bill that shields college students from disciplinary action if they call 911 during an overdose ...

Two California lawmakers are trying to extend bar hours to 4 a.m. on weekend nights. Supporters say this will help businesses. Critics say it will lead to more drinking and driving. SAN FRANCISCO - A ...

In just a few weeks, California voters will start getting ballots in the mail for Proposition 50, dubbed the Election Rigging Response Act by its authors. Will the debate leading up to our ...