The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

Forbes contributors publish independent expert analyses and insights. Anisha Sircar is a journalist covering tech, finance and society. In this photo illustration a virtual friend is seen on the ...

A version of this essay first appeared on the website of the U.S. PIRG Education Fund. With the rise of ChatGPT and social media companies like Snapchat and Instagram integrating AI chatbots into ...

Healthcare organizations are struggling with high demand for medical services and short staffing. This makes healthcare professionals overworked, burned out and tempted to leave their jobs. Many ...

Meta's newest feature might be the answer for parents concerned about their teen's AI use. On Thursday last week, the tech ...

ChatGPT is an artificial intelligence language model that has gained popularity as a virtual assistant because of its exceptional capacity to solve problems and make decisions. It is frequently used ...

The Clerk of Courts, Russ Joseph, has introduced Athena, the new automated virtual assistant and chatbot Friday. Athena will make the clerk’s office more accessible to citizens by being available 24/7 ...

As AI adoption accelerates across industries, US customer experience (CX) leaders are increasingly focusing on chatbot technology — and exploring how chatbots improve customer experience in measurable ...

Enterprise applications vendor Unit4 has long been an advocate of what it calls self-driving ERP. This week, it is taking a big step closer to realizing that vision with the roll-out of Ava, its ...