At its heart, improving the patient experience is all about communication. Feedback from patients consistently and overwhelmingly points us to this focus. More than anything, patients and families ...

The COMFORT protocol and other communication strategies that help patients and caregivers understand cancer and its treatment ...

Virtual patients help med students learn to communicate difficult medical news Virtual reality programs can help medical students improve empathic communication skills, which are critical when ...

Patients are used to getting bombarded with communications from their insurance providers. From text messages and emails to phone calls and snail mail, it can be overwhelming for patients to keep ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

We live in a world today where everyone has opinions on everything, and when you don’t agree, it can lead to conflict and bad feelings. One of the best techniques is to explain what you’re trying to ...

Part of providing quality care to patients with limited English proficiency is communicating with them in their own language, an AdventHealth CMO says. CMOs need to ensure that health systems and ...

A professor led a study that found that shared decision-making and the quality of the health care provider's history-taking and physical exam were the main drivers of spinal pain patients' ...

Breaking bad news is never easy. And as more health care options move to virtual platforms during the COVID-19 crisis, more health care workers are exploring new ways to better communicate with their ...

Please provide your email address to receive an email when new articles are posted on . Blood tests identify sensitization, not allergies. Hair analysis, electrodermal testing and kinesiology have no ...