Acquisition will strengthen ServiceNow’s industry-leading IT workflow capabilities to help customers accelerate digital transformation, enhance agility, and reduce risk COVID-19 has magnified the ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

A trio of cloud industry leaders have launched a new company with the mission of modernizing software configuration data management. That event demonstrated that software is now critical ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

Configuration has become an invisible yet dramatic risk for today’s enterprises rolling-out large technology platforms. From airline system outages to data exposure incidents, small misconfigurations ...

Clearly defined requirements and in-depth collaboration among all stakeholders led to the successful development of the Enterprise Change Management (ECM) Tool. That’s according to Daniel Christensen, ...