NEW YORK--(BUSINESS WIRE)--Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of ...

Enables modernized customer communications with greater scale, performance, and control; without sacrificing governance or compliance. BURLINGTON, Mass., May 19, 2026 /PRNewswire/ -- Precisely, a ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. I was watching the news a few months ago and saw several ...

CORAL SPRINGS, Fla.--(BUSINESS WIRE)--Nordis Technologies, a leader in omnichannel customer communications management and payments technology solutions, has been granted approval for an extension of a ...

Guidewire GWRE and Smart Communications recently unveiled Built by Guidewire Smart Communications integrations. The state-of-the-art solution is now easily accessible in the Guidewire Marketplace, ...

January 28, 2025: Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognized as a ‘Leader’ in two IDC MarketScape reports – IDC MarketScape: Worldwide ...

Messagepoint, a leading customer communications management (CCM) solutions provider, today announced the launch of MARCIEAssist™, the first agentic AI capability that automates the work of customer ...

Nordis Technologies, which provides omnichannel customer communications management and payments technology solutions, has been granted approval for an extension of a U.S. patent for its Expresso CCM ...

VENDOR CONTRIBUTION Australian cloud Customer Communication Management provider, CoTé Software & Solutions, has upped its availability and scalability ante by fully exploiting Microsoft’s Azure ...

Messagepoint, a leading customer communications management (CCM) solutions provider, today announced the launch of ...

Organizations need to update and optimize their customer communication management systems for financial services in response to various reasons, such as mergers and acquisitions or discontinuation of ...

Call centers are having trouble meeting consumer expectations, and they're also challenging for enterprises to sustain amid a shortage of workers and rising labor costs. Since the start of the ...