If you’re trying to implement customer development at your startup, you’ll learn more from these 3 case studies than anything else I’ve seen. I consider each of these a “must-read”. I’ve quoted some ...

Qualitative research is a must-have for a startup to become successful. In fact, lack of market need is the second most frequent cause of business failure, according to CB Insights (registration ...

Understanding your customers is crucial when running any business, as the success of your company ultimately depends on creating products and services that actually solve their problems and create ...

At The Fast Company Innovation Festival, Frog Design's boss talks "org. activation"—a way to help companies enhance customer experience. Checklists for Chaos, the Path to Success While all startups ...

As new as building out conversational experiences are, tried and true software development practices still apply. Today, conversational experiences such as voice assistants and chatbots are ubiquitous ...

A 2018 report by Accenture, Back Office, it’s Time to Meet the Customers, found that 75% of operational leaders at banks now want to focus on customer experience more than on efficiency. The driver ...

[Editor’s note: This is part of a series we’re writing about branding for startups. Join our latest initiative to find the best brand designers and agencies in the world who work with early-stage ...

The development of mobile apps is what Forrester calls “a complex and crucial competency in today’s digitized business world.” Mobile apps have become essential to any organization hoping to meet ...

Printronix, the leading manufacturer of industrial grade printing solutions, announced that they are adding Arthur Verweij as their Global Director, Brand & Customer Development. Arthur is chartered ...

SAN DIEGO--(BUSINESS WIRE)--The Bumble Bee Seafood Company will welcome Alex Drew to its growing commercial team as Vice President of Customer Development and Strategy. As part of the senior ...

WHY IT RATES: Brunini takes over his new role with more than three decades of leadership experience in the hotel and casino industry. - Patrick Clarke, TravelPulse Senior Editor Atlantis Paradise ...