Add Yahoo as a preferred source to see more of our stories on Google. There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky ...

Add Yahoo as a preferred source to see more of our stories on Google. There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky ...

Artificial intelligence has quickly become a trusted companion in daily life. Whether it’s asking a chatbot for help making a recipe at home, using a voice assistant to manage your busy schedule, or ...

SALT LAKE CITY — This past tax season, Kristen Fillerup paid a pro to help prepare her taxes. At least, she thought she did. She heard back that her payment didn't make it. "I thought, 'No, wait a ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an elaborate scheme to defraud passengers. Holiday travelers are falling victim to ...