UPS is rolling out a series of new AI-powered tools to improve package visibility, customer service, returns processing, and ...

FedEx’s spin-off of FedEx Freight is a done deal The long-awaited spin-off of FedEx Freight, the less-than-truckload (LTL) subsidiary of Memphis-based global freight transportation and logistics ...

On the outset, supply chain management (SCM) and customer relationship management (CRM) seem like two very different departments, but they actually rely on each other for success. Customer ...

Technology consultancy Deloitte Touche Tohmatsu Ltd. is beefing up its artificial intelligence capabilities with the launch of two services aimed at very specific industry sectors — logistics and ...

Businesses use third party logistics providers to outsource logistics functions that are not core activities. Suppliers that specialize in logistics can often perform transportation and warehousing ...

Quiq reports 12 best practices for call centers to enhance customer service, emphasizing empathy, efficiency, agent training, and AI integration.

With the ever-growing demand for goods and services, the implementation of efficient logistics systems has become a vital component of modern supply chain operations. For that reason, electronic ...