Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

As rewarding as being a healthcare provider is, there are also stressful moments, sometimes brought on by the need to deal with difficult patients. In fact, physicians say up to 15 percent of patient ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

What Do People Affected by Cancer Think About Electronic Health Information Exchange? Results From the 2010 LIVESTRONG Electronic Health Information Exchange Survey and the 2008 Health Information ...

AUSTIN (KXAN) — When you think of artificial intelligence, you probably think of Siri and self-driving cars. But one Texas professor is bringing it into her classes to help physical therapy students ...

In a presentation at the 9th Annual Orthopedic, Spine and Pain Management-Driven ASC Conference in Chicago on June 11, Michael Redler, MD, head team physician at Sacred Heart University, visiting ...

Healio has compiled April’s most-read news in asthma and allergy. Top stories included advice for dealing with problematic patients, preventing and predicting food allergies, biologics in asthma ...

Most of my work looks at how we can understand and manage our own experiences with anger. However, there’s another side to this, since we all have to talk to, or work with, angry people all the time.

On this week's "My Unsung Hero" from Hidden Brain, Mark Metersky was a medical student at a New York City hospital. He was frustrated with one of his patients when he saw something that surprised him.