The uniformed male attendant had just landed at Atlanta Airport when he began calling out the female Southwest employee for what he claimed was poor customer service, according to a video posted on ...

Airports can feel chaotic, and the gate agent’s podium often becomes the flashpoint as passengers line up with questions, frustrations and last-minute requests. But despite being a constant presence ...

Each airline’s boarding pass has a different design, but the basics are all there. Your seat number, departure time, airline and flight number, frequent flyer number, and class of service are all ...