BAKER COUNTY, Fla. — Cheryl Collins' voice cracked with fear as she pleaded with a Baker County 911 dispatcher for help. “My daughter passed out on the floor and I don’t know what to do." Her ...

BAKER COUNTY, Fla. — When Cheryl Collins found her 28-year-old daughter Emily unresponsive on the bathroom floor, she did what any parent would do. She called 911, desperate for help. But the help she ...

Livingston County 911 Dispatchers are prioritizing mental health support for their employees due to the high-stress nature of the job. The dispatch center has implemented various resources, including ...

NASHVILLE, Tenn. (WSMV) - The Nashville Department of Emergency Communications is highlighting the work of one of its new dispatchers. DEC reports that just one week after completing her training, ...