ITIL, known as the Information Technology Infrastructure Library, is a collection of detailed service practices for the IT management sector that focuses on delivery in line with the customers and ...

Attaining IT service management certification, it seems, is still not a priority for some organizations in Asia. Steve Wells, DHL's acting vice president of strategy and planning for Asia-Pacific, ...

It’s been nearly a year since Version 3 of the IT Infrastructure Library (ITIL) came out. The update to ITIL, a framework for best practices in IT service delivery, was intended to sharpen its focus ...

As IT services have become an integral means of conducting business and governing, user expectations for availability, reliability and stability increase. The IT Infrastructure Library (ITIL) ...

20 candidates including 4 Emirati ladies achieve ITIL v3 Expert status Injazat Data Systems announced that it has recently concluded a successful comprehensive training program to upgrade its ...

IT Infrastructure Library (ITIL) is an IT service management framework that helps businesses improve service processes — and it’s a valuable skill for your resume. The average salary for an IT ...

HIGH WYCOMBE, England, February 4, 2011 /PRNewswire/ -- The APM Group, Official Accreditor for the ITIL certification scheme, has announced that the review process for the ITIL V3 Managing across the ...

Möglingen (euro adhoc) - The highly respected ITIL consultancy Pink Elephant has certified the compatibility of the integrated products Valuemation, USU KnowledgeCenter and ZIS-System with 12 ITIL v3 ...