It’s a fresh new fee! Instacart abruptly began hitting New Yorkers with yet another fee this week — blaming sweeping changes ...

Weeks after a Consumer Reports and Groundwork Collaborative investigation revealed that Instacart had been charging different customers different prices for ...

Delivery apps can no longer bury the tipping option after checkout — a design trick that cost delivery workers in New York ...

When New York City’s new minimum-wage rules for grocery delivery workers kicked in last week, they immediately hit us at the ...

Instacart adds $5.99 "Regulatory Response Fee" to NYC orders following new worker protection laws requiring $21.44/hour ...

MOKENA, Ill. -- Some Instacart drivers are calling their customers out and asking them to stop "tip baiting." They say tip baiting is when a customer enters a large tip when they order and then change ...

No matter whether you are shopping at Costco or another retailer, the convenience of having Instacart deliver your groceries can be a pricey one. Not all retailers using Instacart mark up their shelf ...

The fixed $5.99 fee, labeled “NYC regulatory response fee” on the company’s website, is intended to offset increased operating costs stemming from government regulations on delivery platforms, ...

New York City shoppers opening their Instacart apps this week were met with an unwelcome surprise at checkout — a ...

The tech giants sought preliminary injunctions temporarily blocking Local Law 107 and Local Law 108, which collectively ...