As Instagram celebrates the 3 billion milestone, it also plans to roll out features that help users control what content is ...

When Meta launched its paid verification service, Meta Verified, in 2023, the tech giant promised users and businesses alike that part of the offering would include direct access to customer support.

Following the launch of Teen Accounts, Instagram is trying to offer more resources for schools across the country.

Meta Verified subscribers report their paid support is useless amidst mass Facebook and Instagram account bans. Users feel abandoned, as customer service proves unhelpful in resolving mistaken ...

Research shows Indonesian parents and guardians overwhelmingly support social media companies creating special accounts for ...

Instagram is expanding its use of AI to automatically place suspected teen accounts in Canada into protective settings.

Mackenzie Blake, a Maryland college student, says she was falsely flagged by Meta and locked out of Instagram — part of a ...

Instagram has introduced new features such as reposts and a map that shows users’ locations. But it appears the latter may already have some users looking at how to disable it, not enjoy it. Meta ...