Kik wants to help retailers reach smartphone-addicted teenagers. The Canadian company launched a fashion and beauty chatbot category Thursday that’s designed to make shopping more social. Kik, which ...

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds. Xbox employees have been testing a virtual chatbot that can help with support queries and game ...

When Morningstar launched its AI-fueled research assistant chatbot Mo a year ago, it could comprehensively answer tens of thousands of investment-related questions in an instant, largely making it a ...

Microsoft is working on an AI-powered chatbot that will provide support for Xbox and associated services, The Verge has confirmed. The news has prompted some to draw comparisons with Clippy, the ...

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

Conversational AI is rapidly transforming how we interact with technology, enabling more natural, human-like dialogue with machines. Powered by natural language processing (NLP) and machine learning, ...

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