For the last eight years, the New York State Police have been using an array of programs that sift through mass quantities of social media information including from Twitter and Facebook. WSHU’s ...

In the course of an average day there are multiple deadlines and targets to hit, opportunities and requests to respond to and the more routine tasks such as pitching to the media, updating clients on ...

For an agency to be at the top of its social media game, tracking trends is an important part of the strategy. Behind every tweet, Facebook update and Instagram post, there's a desire to connect with ...

DAVIS — An investigation by The Dallas Morning News revealed UC Davis is among several schools across the country using social media-monitoring software to keep track of students' online posts. UC ...