COLUMBUS, Ohio — Central Ohio Primary Care (COPC), one of the state’s largest medical groups, has started charging patients for certain types of messages sent through the MyChart online portal. The ...

Kettering (Ohio) Health has resumed limited access to MyChart and reinstated all surgeries following a ransomware attack. The 14-hospital system took IT systems offline and delayed elective procedures ...

CLEVELAND (WJW) — Starting Thursday, Nov. 17, online messages you send to your Cleveland Clinic doctor may be billed to your insurance. Most messages sent via the MyChart service are free, but ...

Before the implementation of Epic's MyChart patient portal, Parkview Health System faced several challenges in patient engagement and communication. Patients often found it difficult to access their ...

Cleveland Clinic began billing patients for electronic messages through Epic’s MyChart patient portal in November. Since then, it has charged fees for responses to less than 1 percent of the 110,000 ...

The Ohio State University Medical Center has seen a considerable spike in mobile visitors to its website. In January 2012 the medical center noticed that about 13 percent of its website visitors were ...