Let’s be honest, it’s time to move on from TeamViewer for remote access. Once dominant, it’s showing its age while the open-source contenders have caught up fast. These modern alternatives are faster, ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

What do people here use for remote support? There is interest in using Screen Connect (screenconnect.com) here. I believe it requires Java. I'm also aware of Bomgar and a couple other similar products ...

The purpose of remote access software, sometimes also called remote desktop software or remote control software, is to let you control a computer remotely from another computer. This can be useful ...

Even though mobile devices can do almost anything, there will still be times when you need to access your home or office computer from a remote location. You might need access to your files or to ...

Businesses love remote access for worker productivity, but supporting and securing remote access can be a challenge. Here, IT managers in the IT Central Station community review some of the top remote ...

I hold the PM position at a medium-size IT consulting company, and was recently asked to put together a relatively comprehensive product matrix to help identify and choose a remote support tool that ...

In normal times, computers and mobile devices are just another way to stay in touch. But there's nothing normal about our current world, where we're being asked to shelter in place and maintain social ...

Enterprises are urged to patch self-hosted versions of both Remote Support and Privileged Remote Access due to a 9.9-severity ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...