The ServiceNow platform can be an engine for modernization if IT leaders and their teams take advantage of all it has to offer. Phil Goldstein is a former web editor of the CDW family of tech ...

ServiceNow Inc. today debuted a new release of its Now Platform that introduces a robotic process automation tool, as well as an expanded collection of industry-specific features. ServiceNow’s Now ...

ServiceNow Inc. today introduced an array of new artificial intelligence tools aimed at helping companies automate repetitive business tasks, fix technical issues and train employees. The feature ...

The timing aligns with industry predictions, as Gartner projects that by 2029, over 60% of enterprises will adopt AI agent ...

Like many enterprise application platform vendors, ServiceNow has been on a journey over the past year to bring the power of agentic AI to users. The company first introduced AI agents in its Xanadu ...