VMware has made an important feature of the latest and greatest ESXi (a.k.a. the vSphere hypervisor) -- the command-line environment or tech-support mode -- a bit complex to access. (Tech-support mode ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Microsoft upped its tech support offerings Wednesday with the debut of Answer Desk, a dedicated Website for live technical support for Windows OS and Microsoft Office software, PC tune-ups, virus ...

New York City has launched a new pilot program to expand digital literacy skills by bringing technology support directly to affordable housing developments and community centers. The latest initiative ...

The Army has finalized its award of a potential 10-year, $921.1 million contract to 10 companies for work to prolong the lifespans of tactical engagement simulation systems. Also known as TESS, they ...