Standardized processes are a critical requirement of a lean culture of continuous improvement. Employees who are new to lean ...

A number of health systems have scored impressive gains in improving outcomes and patient satisfaction and lower costs by applying the Toyota Production System (TPS) to redesign “lean” clinical and ...

Alex Hemani, CEO of Ninety9 Capital, is a visionary real estate entrepreneur and a pioneer in the single-family rental (SFR) market. Because your people are your strongest commodity, companies that ...

It’s one thing to boost test scores in individual schools from year to year. But as districts work to improve under the Every Student Succeeds Act, many are finding that boosting longer-term outcomes ...

Our traditional obsessions—success, taking action, fitting in, and relying on experts—undermine continuous improvement. by Francesca Gino and Bradley R. Staats Virtually all leaders believe that to ...

Having an ideal organizational culture (however you define “ideal”) is the white whale for many leaders. This is more than a bit surprising, considering all the books that have been published on ...