Over 11,000 Californians fall months behind on billing payments after 'headache' software glitch. What to do when system errors disrupt your budget

Don’t wait for someone to take ownership of the mistake.
Northwest Arkansas Democrat Gazette

Siloam Springs extends utility billing hours, offers payment plans after issues with new software rollout

SILOAM SPRINGS -- In an attempt to regain utility customers confidence after issues implementing a new utility billing software, the city is offering extended utility billing office hours, payment ...
Westword

Some Englewood Residents Can’t Believe Their Water Bills

When Austin Lunn-Rhue received a new water meter through the City of Englewood last summer, he thought his usual bill of around $110 per month would go down. Much to his surprise, when he opened his ...
Live 5 News

Dorchester County launches new utility billing system

DORCHESTER COUNTY, S.C. (WCSC) — The Dorchester County Water and Sewer Department has launched a new utility billing software and online payment portal designed for a more user-friendly and reliable ...

Should You Use Budget Billing for Your Utilities?

Budget billing is a practice that many (but not all) utilities offer, where you will be charged the same amount of money for ...