Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

Gemini-powered solutions lead to significant advancements in Verizon's customer experience LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its ...

By Kenrick Cai. SAN FRANCISCO - Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and freed them up to sell ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Verizon's primary technology partner for the AI portion of these upgrades was Google, Sampath shared, growing an existing partnership between the two companies.

Verizon AI Connect is a strategy and suite of products and solutions designed to manage AI resource-intensive workloads at scale. Google Cloud and Meta are among early adopters of Verizon solutions.

Verizon has partnered with Google to revamp its My Verizon app with a Gemini AI-powered customer assistant. It is capable of quickly fixing complex issues without any intervention from a human ...

Verizon is adding a new option to bundle Google One AI Premium into its wireless myPlan and myHome internet plans, the company announced today. The add-on will be available for an extra $10 per ...

Verizon customers can select Google One AI Premium as their perk for their plans starting February 6. This applies to new and existing customers, as perks can be swapped.

The new business-calling feature uses AI to call local businesses on your behalf, for information about availability and ...

LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its collaboration with Verizon, showcasing how the integration of Google Cloud's generative AI (gen ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...