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Backlash to Delta's AI pricing shows the tightrope companies walk when it comes to AI

When Delta said it was ramping up AI-powered ticket pricing, backlash was swift. It showed a common problem facing companies in the age of AI.

Ars Technica · 1d

Delta denies using AI to come up with inflated, personalized prices

In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta insisted that "there is no fare product Delta has ever used, is testing, or plans to use that targets customers with individualized prices based on personal data."

The Verge on MSN · 11h

Delta’s dynamic AI pricing plan sounds different now

In response to questions from lawmakers, Delta says it’s not using AI to find the maximum price an individual will pay.

Delta Air Lines flight experiences turbulence

U.S. News & World Report · 1d

What In-Flight Turbulence Is and When It Becomes Dangerous for Passengers and Crews

A Delta Air Lines flight from Salt Lake City to Amsterdam has been hit by severe turbulence, sending 25 people to hospitals and forcing a diversion to Minnesota

HuffPost on MSN · 1d

25 Hospitalized After Turbulent Delta Flight Reportedly Sends Passengers Airborne

Delta flight DL56 was flying from Salt Lake City to Amsterdam when it “encountered significant turbulence while enroute,” the airline said in a statement. Passengers said anyone not wearing a seat belt at the time of the turbulence was violently thrown into the air.

ABC News on MSN · 19h

25 hospitalized after 'significant' turbulence on Delta flight: Airline

Delta Air Lines Slams "Misinformation" About New AI Pricing Tool After Heavy Criticism

Delta Air Lines has hit out at critics of its artificial intelligence ( AI) pricing tool after receiving backlash for using ...

The New York Sun16m

Delta Defends AI in Ticket System, Refuting Suggestions of ‘Surveillance’ Pricing

Mr. Funk was the managing editor of Pleroma Media, and worked as a breaking news reporter at The Messenger after spending 25 ...

19hon MSN

Delta Says It’s Not Using AI to Get Personal Data, Set Fares

Delta Air Lines Inc. said it’s not using, and doesn’t plan to use, artificial intelligence to offer customers fares based on ...

Amazon S3 on MSN2d

Delta Flight Plunges Mid-air Way to Amsterdam—25 Injured, Terrifying Drop Forces Emergency Landing

What was supposed to be a routine flight from Salt Lake City to Amsterdam turned into a terrifying ordeal for passengers ...

The Atlanta Journal-Constitution2d

Alaska Airlines subpoenas Delta over trademark dispute

The two airlines were once partners, but are now competitors. They’re also involved in a dispute over the “Virgin” airline brand, which both carriers have different ties to.

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