Nichole Schroepfer is playing a waiting game. The Shoreview resident says she was a loyal CenturyLink customer for two decades, but not anymore. “In a nutshell, we were getting billed, overbilled ...

After a story about a man who nearly lost his foot aired, viewers emailed 5 On Your Side with complaints about potentially hazardous utility boxes near their homes. Getting the boxes repaired proved ...

On August 21, police had busted three illegal call centres operating from two buildings in the IT Park; one of these centres ...

If you want to get your kid their own dedicated landline, there’s the Tin Can. The company sells two phones, the flagship Tin ...

CR members knock many of the biggest internet service providers, such as Cox, Optimum, Spectrum, and XFinity. But some smaller ISPs earn top scores in our survey.Nearly half the ISPs in CR's ...

BEST CUSTOMER SERVICE ...

Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

RiverLink is changing its customer service provider due to persistent invoicing issues and long hold times. LOUISVILLE, Ky. — RiverLink is swapping out who handles their customer service, citing that ...

A fire near a bridge in Sioux City disrupted internet and telephone service for customers in Sioux City and throughout NW ...

Thousands of Johnston County residents may be temporarily unable to call 911 from their landlines, officials said Wednesday ...

See the best DSL internet providers for 2025. Compare prices, speeds, and features from CenturyLink, Frontier and Kinetic.

Discover the sudden cellphone service issues puzzling North Texans. Find out why calls are dropping unexpectedly.