While users won’t be able to opt out from the new policy, the content of some conversations will be automatically excluded.

Meta will soon use what people tell its artificial intelligence chatbot to get even better at selling them things.

Meta Platforms Inc. will soon start using interactions with its AI chatbot to more effectively tailor the content and ...

Business Insider has obtained the guidelines that Meta contractors are reportedly now using to train its AI chatbots, showing ...

A Harvard Business School study shows that several AI companions use various tricks to keep a conversation from ending.

Linguist and AI critic Emily Bender says the shift could incentivize Meta to design its AI to prod users into even more ...

Earlier today, after the announcement about the new personalization effort, Instagram head Adam Mosseri again reminded users, ...

Disagree Bot is an AI chatbot built by Brinnae Bent, AI and cybersecurity professor at Duke University and director of Duke's TRUST Lab. She built it as a class assignment for her students and let me ...

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To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

You thought your social media feed was eerily personalized? Get ready for more. And there's no way to opt-out.

A recent report suggests that chatbots can persuade people to change their opinions. Subjects retained that new viewpoint for ...