News

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...
New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...
The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...
This week, Southwest Airlines got some good news as the airline was announced by J.D. Power as the Best Airline for Economy ...
(WJET/WFXP) — The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction ... basic economy class, Southwest Airlines remains ...
JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...
This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction ... basic economy class, Southwest Airlines remains on ...
Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...
This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score ... As for the economy and basic economy class, ...