Quiq reports 12 best practices for call centers to enhance customer service, emphasizing empathy, efficiency, agent training, ...

More Americans over 70 are staying or returning to the workforce. For some, it'sabout covering rising costs and stretching ...

I was on another late shift at the gas station when this shy customer walked up to my register. I had my POV camera rolling, telling her I film to learn the job, but really I just wanted to capture ...

In this clip I’m working the register at a gas station and joking around with customers. I tell one she looks like a rapper, tease another about her snack combo, and my coworkers are in the back ...

In just a couple of weeks Cashier will release their debut EP The Weight. The Louisiana band have been leading up to its release with singles "Like I Do" and "Part From Me," two songs we liked so much ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

FARGO, N.D. (WDAY) - At a North Dakota grocery store, one longtime customer’s friendly conversation with a cashier turned out to be lifesaving. When customers walk into the Cash Wise grocery store in ...