And yet, platform dependency isn’t binary — it exists on a spectrum.

The top three most popular use cases for AI agents are customer service, internal business automation, and sales. In sales, drafting and sending emails is the most common agent action, followed by ...

For decades, the contact centre has been defined by two distinct technology layers, each with its own purpose and pedigree, says Luyolo Dungelo, Business Services Manager at Connect.Issued by ...

We've updated our page on Agentforce with details on Salesforce's partnership with CrowdStrike for AI agent security. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Digital Adoption Platforms are now considered the missing link between ERP investment and ERP value. Yet, like any strategic ...

Built for hospitals, billing companies, and medical practices, Prosper AI is emerging as the voice infrastructure for patient access and revenue cycle management ...

According to “Giving USA,” the annual analysis of charitable donations, the number of people who give to charity continues to ...

TalentPonds, a new recruitment platform, will showcase how it transforms the search for talent by eliminating bias and promoting equitable hiring through masked personal identifiers. Employers can ...

ServiceTitan, Inc. ( NASDAQ: TTAN) Pantheon Investor Session Conference Transcript Jason Rechel - Investor Relations Ross Biestman - Chief Revenue Officer Vincent Payen - Senior Vice President of ...

Is Instapage worth it for creators? Here’s my honest take after testing it across multiple client campaigns and personal ...

Enterprise digital transformation continues to redefine how organizations operate, with customer relationship management (CRM) and business process automation emerging as key enablers of sustainable ...