CallMiner, a leading provider of AI-powered conversation analytics to improve customer experience (CX), today announced its collaboration and integration with Microsoft Dynamics 365 Contact Center. By ...

B2B organizations need to do to stay ahead with an ecommerce experience that works like your customers expect it to.

Roslanksy will now lead the Office, Outlook, and the Microsoft 365 Copilot app teams in his role as executive vice president ...

We're recapping the biggest news from Microsoft Build 2025 and announcing new resources for Copilot Studio adoption and ...

Microsoft is reorganizing its top ranks of executives overseeing applications like Office 365 and Dynamics as the company prioritizes sales of AI agents, CEO Satya Nadella told staff on Wednesday. The ...