Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

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Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

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STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Walgreens started placing some products under lock and key in response to a rise in shoplifting and other retail theft. In ...

Walgreens CEO discusses the ongoing struggle with theft prevention in stores, citing locking items as ineffective.