In a 1984 documentary called In Search of Excellence, Steve Jobs talked about the difference between professional managers and the best managers. He said hiring professional managers often doesn’t work out. Why? Because they don’t really understand how things are built. They don’t have the vision to push things forward. Jobs called them “bozos.” On the other hand, the best managers start as doers. They actually know how the work is done. They make smart, impactful decisions. And over time, they