What Is The Best Way To Manage Impatient Customer Calls? - Customer Support Coach
2:37
YouTubeCustomer Support Coach
What Is The Best Way To Manage Impatient Customer Calls? - Customer Support Coach
What Is The Best Way To Manage Impatient Customer Calls? Have you ever wondered how to handle impatient customer calls effectively? In this informative video, we’ll explain essential strategies for managing tense conversations with customers who are eager for quick answers. We’ll start by discussing the importance of active listening and ...
1 day ago
Call centre Skills
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
YouTubeBenchmarkPortal
108.3K viewsJul 8, 2020
7 Step Call Flow Strategy for Contact Centers
7:53
7 Step Call Flow Strategy for Contact Centers
YouTubeMyra Golden
6.7K viewsJun 7, 2024
How to Succeed in a Call Center Job | Tips and Strategies | Single Step English
6:54
How to Succeed in a Call Center Job | Tips and Strategies | Single Step English
YouTubeSingle Step English
12.3K viewsJun 18, 2023
Top videos
How Can Call Flow Management Help With Impatient Customers? - Customer Support Coach
2:14
How Can Call Flow Management Help With Impatient Customers? - Customer Support Coach
YouTubeCustomer Support Coach
1 day ago
10 Call Center Acknowledgment, Empathy, and Reassurance Statements
3:05
10 Call Center Acknowledgment, Empathy, and Reassurance Statements
YouTubeRea Ninja
309.2K viewsNov 21, 2018
Effective Customer Service Scenarios for Call Center Training | BPO Industry
8:44
Effective Customer Service Scenarios for Call Center Training | BPO Industry
YouTubeSingle Step English
11.4K viewsSep 12, 2023
Call centre Training
Call center training for BEGINNERS.
0:32
Call center training for BEGINNERS.
YouTubeNesting ACC
202.9K viewsFeb 23, 2023
CALL CENTER TRAINING: BEING AN EFFECTIVE CALL CENTER AGENT
4:51
CALL CENTER TRAINING: BEING AN EFFECTIVE CALL CENTER AGENT
YouTubeIn Session w/ BT:
47K viewsJul 23, 2020
How to Survive Your Call Center Training
13:59
How to Survive Your Call Center Training
YouTubeKwestyon
988.1K viewsAug 31, 2020
How Can Call Flow Management Help With Impatient Customers? - Customer Support Coach
2:14
How Can Call Flow Management Help With Impatient Customers? - …
1 day ago
YouTubeCustomer Support Coach
10 Call Center Acknowledgment, Empathy, and Reassurance Statements
3:05
10 Call Center Acknowledgment, Empathy, and Reassurance State…
309.2K viewsNov 21, 2018
YouTubeRea Ninja
Effective Customer Service Scenarios for Call Center Training | BPO Industry
8:44
Effective Customer Service Scenarios for Call Center Training …
11.4K viewsSep 12, 2023
YouTubeSingle Step English
How Do Vocal Tone And Pace De-escalate Difficult Customer Calls? - Customer Support Coach
2:29
How Do Vocal Tone And Pace De-escalate Difficult Customer Calls? …
2 days ago
YouTubeCustomer Support Coach
Maersk is redefining customer experience on a global scale with Webex Contact Center. From streamlined operations to more satisfied customers, see how smarter collaboration makes the difference: https://cs.co/6185A406U | Webex
Maersk is redefining customer experience on a global scale with …
16 views4 days ago
FacebookWebex
Can Active Listening Calm An Impatient Customer On A Call? - Customer Support Coach
2:47
Can Active Listening Calm An Impatient Customer On A Call? - C…
1 day ago
YouTubeCustomer Support Coach
Become a super agent with Contact Center as a Service
1:07
Become a super agent with Contact Center as a Service
1 day ago
YouTubeGoogle Cloud
2:34
Why Do Impatient Callers Increase Average Handle Time? - Custome…
1 day ago
YouTubeCustomer Support Coach
2:49
How Do Impatient Customers Affect Call Metrics Like AHT? - Custome…
1 day ago
YouTubeCustomer Support Coach
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skill…
108.3K viewsJul 8, 2020
YouTubeBenchmarkPortal
3:38
Microsoft Dynamics 365 Contact Center overview
14.9K viewsJul 1, 2024
YouTubeMicrosoft Dynamics 365
14:22
How to Improve Active Listening for Call Center Agents
431.7K viewsSep 9, 2021
YouTubeKwestyon
8:07
Improving Customer Service Skills: Call Center Training Mock Call for …
18.3K viewsMar 2, 2023
YouTubeSingle Step English
3:19
How Do Open-ended Questions Improve Customer Verbal Commu…
1 day ago
YouTubeCustomer Support Coach
43:16
ConvoZen.Ai by NoBroker: India’s 1st Vernacular AI Platform to Tran…
21 views1 day ago
YouTubeAIM Network
5:58
Customer Service Sample Call - Product Refund
3M viewsDec 4, 2018
YouTubeMagellan BPO
8:16
English for Call Centers 🙋🏻‍♀️ | Role Play Practice
961.9K viewsMar 16, 2021
YouTubeSingle Step English
See more videos
Static thumbnail place holder