If your patient experience feels messy, it’s probably not your systems... It’s your marketing. 🤯 Yep — read that again. Poor patient experiences often start before they ever walk through your door. If your marketing isn’t clear, consistent, and aligned with what actually happens inside your practice… → Patients don’t know what to expect → They book for the wrong reasons → Or worse, they don’t book at all That disconnect creates confusion, no-shows, and patients who aren’t the right fit, for the
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